Frequently Asked Questions

Caring for you new Pyrography Artwork - Most pieces you will receive from me will not need any upkeep other than a regular dusting with a damp cloth, with the exception of items used for food.  Charcuterie boards, wooden spoons and the like, are given a coating of food-grade cutting board oil before leaving the studio.  It is recommended that you treat these items with a food-grade oil of your choosing monthly if used on a regular basis, or 2-3 times per year with occasional use.

Customs ~ I would love to work with you on that special gift for yourself, or your loved ones.  Please feel free to reach out with what you have in mind, and we will work together to create that heirloom piece to enjoy for years to come.  Check out the Commissions page for more information.

Shipping ~ I ship both domestically (within the US) and internationally, and all shipping rates are calculated at checkout.  Items will be shipped out via USPS within 7 days of purchase and tracking numbers will be provided.

Returns ~ My hope is that you to love your new artwork.  If for any reason you are not happy with your purchase, please reach out at sherrilosoart@gmail.com within 7 days of delivery to initiate a return.  We are not able to cover shipping costs for returns, this is the responsibility of the customer.

Where to find Us ~ Other than right here on our website, and subscribing to our newsletter...you can follow along on Instagram at @sherriloso.art to find the most up-to-date information on sales and new collection launches. We are also looking into doing shows and festivals in the future in and around Vermont.